Privacy polic 嶄猟井
Ningbo LamoDrink Equipment Technology Co., Ltd. (hereinafter referred to as "Langmu", "we" and "our") is well aware of the importance of your privacy information and will respect your privacy. Please carefully read this Privacy Policy (hereinafter referred to as "this policy") before submitting personal data to Langmu. This policy applies to Langmu websites and products, devices or applications that display this privacy policy or link to this Privacy Policy (collectively referred to as our "services"), including but not limited to Langmu official website (www.lamowater. com) services. All words, pictures, user interfaces, visual interfaces, photos, trademarks, logos, sounds, music, works of art and computer codes (collectively referred to as "content") contained in the services provided by Langmu, including but not limited to the design, structure, selection, collocation, expression, appearance, style and arrangement of such content, are owned, controlled or licensed by Langmu, or licensed to Langmu, and are subject to trade dress, copyright Protection of patent and trademark laws and various other intellectual property rights and anti unfair competition laws.
This policy describes how Langmu will process your data (whether personal or not), but may not cover all possible data processing scenarios. The information about the collection of specific data of products or services may be collected and used by Langmu in the supplementary policy or in the notice provided at the time of data collection, which explains the purpose, scope and use method of the corresponding information to you, and provides you with the way of independent choice and consent.
Langmu has the right to change, modify, add or delete some contents of this privacy policy at any time. You can check this Privacy Policy regularly to see if it has changed. In the process of reading this policy, if you disagree with this policy or any of its contents, you should immediately stop using the relevant services provided by Langmu. If you use the relevant services provided by Langmu, it means that you recognize all the contents of this statement.
The purpose of this policy is to help you understand the following:
1、 How does Langmu collect and use your personal data
2、 How does Langmu use cookies and similar technologies
3、 How does Langmu disclose your personal data
4、 How to access or modify your personal data
5、 Protection of personal information of minors
6、 How does Langmu retain and protect your personal data
7、 Third party providers and their services
8、How is this policy updated
1、 How does Langmu collect and use your personal data
Personal data refers to information that can determine personal identity when used alone or in combination with other information. Such data will be directly submitted to us by you when you use our website, products or services and interact with us, such as:
1. the information you fill in and submit when you register as a member and use the relevant services provided by Langmu's official website or other platform parties, such as your name, gender, date of birth, ID number, telephone number, email address, address, avatar, nickname, location and other relevant information.
2. When you choose to purchase, deliver and install services, we may ask your name, contact information, shipping address, billing address and bank card information in order to process your order.
3. When you download or use the client software, Langmu may read the information related to your device, including but not limited to the hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version and the settings of the device used to access the service.
4. When you use Langmu's official website and a third party (hereinafter referred to as the "third party") platform outside its partners, Langmu may read your usage without notice, including but not limited to equipment model, equipment operation status, equipment function usage frequency, equipment log information, measurement data uploaded by equipment or other usage information, The built-in camera of some devices may capture the use of the device, etc.
5. When you use the Langmu service or Langmu website, Langmu will automatically receive and record the information on your browser and computer, including but not limited to your IP address, browser type, language used, access date and time, software and hardware feature information and web page records you need.
6. Location information (only applicable to specific services / functions): when you download or use client software or visit web pages, and use some Langmu services and devices, Langmu may read all kinds of information related to your location, such as GPS signal access point of the device and mobile phone signal transmission tower, country code, city code, mobile network code, community identification, longitude and latitude information and language setting, This information may be sent to us when you use some services.
Where permitted by law, we will also obtain relevant data from public and commercial third-party sources, such as purchasing statistical data from other companies, obtaining order data from third-party e-commerce platforms to support our services, questionnaire response information sent to us when you participate in the questionnaire survey, participating in the user experience program, and relevant information we collect when you interact with us and your partners. The data we collect depends on the way you interact with Langmu, including the website you visit or the products and services you use, such as name, gender, enterprise name, position, address, email, telephone number, login information (account number and password), photos, ID information, etc. In some cases, you may choose not to provide personal data to Langmu, but if you choose not to provide, Langmu may not be able to provide you with relevant products or services, nor respond to or solve the problems you encounter.
We may use your personal data for the following purposes:
1. Create an account, and use the personal information collected when creating an account through a website or mobile device to establish a user's personal account and data page.
2. Realize your transaction or service request, such as fulfilling the order. The information related to the e-commerce order can be used to process the purchase order and related after-sales service, including customer support and re shipment. Recipient information, including name, address, telephone number and postal code, will be used for delivery. The email address is used to send package tracking information to users. The list of purchased items is used to print the invoice and allow the customer to determine the items in the package. When you use Langmu's customer service phone, wechat official account and other service platforms to request Langmu to provide you with product installation, maintenance and consulting services, according to your different demands, you need to provide us with your name, address, contact information, products to be installed or repaired and other information, so that Langmu can provide you with the required services in time.
3. Activate or verify products or services, control and use equipment. To control some of your devices, you need to use app to log in to your account and complete the network distribution and binding process of the devices normally. After completing these processes, you can control the equipment remotely or in the LAN through app. Some devices need to be activated before they can be used. The activation process requires the use of relevant equipment information, including MAC address, machine code, etc. If the activation fails, we may read the relevant device information and log information to evaluate the reason for the activation failure. At the same time, you may need to use user name / password and other information to control your networked devices.
4. Provide location-based services. When using some services, we or third-party service providers may use location information to provide you with the correct version of the service, and provide accurate location to enable you to obtain the best possible user experience, such as reading your location, understanding the warehouse closest to you and estimating the delivery time, or using different programs at different altitudes and regions to ensure the normal realization of equipment functions.
5. Send you information about products and services you may be interested in, including but not limited to inviting you to participate in Langmu activities (such as promotional activities), market research or satisfaction survey, or send you marketing information. If you participate in lucky draw, competition or similar promotion activities, we will use the information you provide to manage such activities, such as winning the prize, You may desensitize your mobile phone number or nickname to write it into the winning list and publish it. If the activity is jointly promoted by us and a third party, we may share with it the personal information generated in the process of the activity and necessary for completing the activity (number of users participating in the activity, list of winners, contact information of winners), so that the third party can distribute prizes to you or provide services for you in time.
6. Send you important notifications, such as notifications of operating system or application updates and installation.
7. Provide you with personalized user experience and personalized content, such as obtaining additional product after-sales service.
8. Allows you to use third-party functions. Some of the functions of our products are operated by third-party service providers. Therefore, we need to share your information with third parties so that you can experience the complete function.
9. Collect user feedback. The use feedback you provide can help improve our services, equipment functions, etc. In order to track the feedback you choose to provide, you may use the personal information you provide to contact you and keep records.
10. Carry out internal audit, data analysis and research to improve our products and services.
11. Analyze business operation efficiency and measure market share.
12. Synchronize, share and store the data you upload or download and the data required to perform the upload and download.
13. Comply with and implement applicable legal requirements, relevant industry standards or our policies.
Langmu may also collect and use non identifying data. Non identifying data refers to data that cannot be used to determine personal identity. For example, Langmu will collect summarized statistical data, such as website visits, equipment function usage frequency, etc. The purpose of collecting this data is to understand how users use their websites, products and services. Thus, Langmu can improve its service and better meet the needs of customers. Langmu may, in its sole discretion, collect, use, process, transfer or disclose non identifying data for other purposes. We will try our best to isolate your personal data and non identifiable data and use them separately. If personal data is mixed with non identifying data, it will still be treated as personal data processing.
When Langmu processes your personal data, we will comply with the requirements of applicable laws and process it on an appropriate legal basis, including:
1. Process your personal data for the performance of the contract when responding to your transaction or service request;
2. Process your personal data based on your consent;
3. When contacting you, conducting marketing or market research, and processing your personal data for the purpose of improving our products and services, implementing and improving our loss prevention and anti fraud plans, we will be based on the legitimate interests of us or a third party.
4. We may also process your personal data based on compliance and enforcement of legal obligations.
2、 How does Langmu use cookies and similar technologies
1. Cookies (whether products and apps are involved)
In order to ensure the normal operation of the website, we sometimes store small data files called "cookies" on computers or mobile devices. Cookie # is a plain text file stored on a computer or mobile device by a network server. The contents of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies} usually contain identifiers, site names, and numbers and characters. With the help of cookies, websites can store data such as user preferences or goods in shopping baskets.
The purpose of enabling cookies is the same as that of most websites or Internet service providers, that is, to improve the user experience. With the help of session cookie, the website can remember the user's single visit (using session cookie) or multiple visits (using permanent session cookie). With the help of cookies, websites can save settings, such as language, font size and other browsing preferences of computers or mobile devices. This means that users do not need to reconfigure user preferences each time they visit.
2. Website beacons and pixel labels (whether products and apps are involved)
We will use website beacons, pixel tags and other similar technologies on the website. For example, the email sent to you by Langmu may contain a click URL that links to the content of Langmu's website. If you click this link, Langmu will track this click to help us understand your product and service preferences and improve customer service. If you don't want your activities to be tracked in this way, you can unsubscribe from Langmu's mailing list at any time.
3. Mobile analysis software (reserved)
In the app, we use mobile analysis software to better understand the functions of our app in your mobile phone. This software may record the following information, such as the frequency of your use of the application, events within the application, cumulative usage, performance data and the location of application crashes.
4. Use of SDK (whether the product and app are involved)
Your use of our website means that you agree to use cookies, website beacons, pixel tags, SDK and mobile analysis software as described above.
3、 How does Langmu disclose and share your personal data
Your personal information will be kept strictly confidential and will only be shared with data recipients in the categories listed below. In addition, we will only share your information with third parties other than the following situations with your consent, and you will be able to choose whether to allow us to share your information.
1. Langmu affiliated company. In order for us to provide services to you, recommend information you may be interested in, or protect the personal and property safety of Langmu or other users or the public from infringement, your personal information may be shared among Langmu's affiliated companies. We will only share the necessary personal information. If we share your personal sensitive information or the affiliated company changes the purpose of using and processing your personal information, we will ask for your authorization and consent again.
2. Authorized partners. We may share your information with trusted authorized partners. We may share your account information, device information and location information with authorized partners to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and only share the personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose. Currently, our authorized partners include the following types:
Authorized partners in advertising and analysis services.
Dealers, suppliers, service providers and other partners. Our dealers, suppliers and service providers include institutions providing technical services, telecommunications services, customer services, risk control services, audit services, legal services, financial institutions, e-commerce companies and platforms, offline stores, etc.
For companies, organizations and individuals with whom we share personal information, we will sign confidentiality agreements and require them to handle personal information in an appropriate manner in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures. In the use of personal sensitive data, we require third parties to adopt encryption technology to better protect user data. Once it is found that it violates the agreement, it will take effective measures and even terminate the cooperation.
The purpose reasonably necessary to comply with the mandatory requirements of laws and regulations, court orders or requirements of government competent departments, safeguard the social and public interests, or protect the personal and property safety or legitimate rights and interests of our customers, Langmu or Langmu employees.
Other parties with your separate consent. In addition to the sharing described in this privacy policy, we may also share your information with third parties when you agree to share or make a sharing request.
3. Information that does not require consent
We may share anonymous information with third parties in the form of summary for commercial purposes; We may share with them general usage trends of our services, such as the number of customers in a specific population who buy certain products or engage in certain transactions.
According to relevant laws and regulations, we can share, transfer and publicly disclose your personal information without your authorization and consent in the following cases:
Related to national security and national defense security;
Related to public safety, public health and major public interests;
Related to criminal investigation, prosecution, trial and execution of judgment;
For the purpose of safeguarding your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
Your personal information disclosed to the public by yourself;
Personal information collected from legally disclosed information, such as legal news reports, government information disclosure and other channels.
It is necessary to maintain the safe and stable operation of the products or services provided, such as finding and handling the faults of products or services.
Other circumstances stipulated by laws and regulations.
According to the law, sharing and transferring personal information that has been de identified, and ensuring that the data receiver cannot recover and re identify the subject of personal information, does not belong to the external sharing, transfer and public disclosure of personal information, and the storage and processing of such data will not need to be notified to you and obtain your consent.
If you do not agree that we provide your personal information to a third party in accordance with the above terms, please stop using our services immediately.
4、 How to access or modify your personal data
You should ensure that all personal data submitted is accurate. Langmu will try its best to maintain the accuracy and integrity of personal data and update these data in time. Where required by applicable law, you may:
1. Have access to your specific personal data held by us;
2. Ask us to update or correct your inaccurate personal data;
3. Refuse or restrict our use of your personal data;
4. Ask us to delete your personal data or voluntarily cancel your account.
If you want to exercise relevant rights, please use this email Sales@lamowater.com Online feedback to us. To ensure security, we may ask you to verify your identity (such as asking you to provide a written request or other means) before processing your request. If we have reasonable grounds to believe that these requests are deceptive, impossible to implement or damage the privacy of others, we will refuse to process the requests.
When you or we assist you in deleting relevant information, due to applicable legal and security technical restrictions, we may not be able to delete the corresponding information from the backup system immediately. We will safely store your personal information and restrict any further processing until the backup can be cleared or anonymous.
Before deleting your personal data or canceling your account, please back up and properly keep your account information and other relevant data, and properly keep the transaction vouchers, bills and other materials of products and services, so as not to be unable to enjoy relevant after-sales services or need to pay additional fees. After your personal data is deleted or your account is cancelled, you may not be able to continue to use our services, and you will not be able to retrieve any content or information in and related to your account.
When required by applicable laws, you also have the right to revoke your consent at any time when Langmu processes your personal data based on your consent. However, the revocation of consent will not affect the legitimacy and effectiveness of our processing of your personal data based on your consent before revocation, nor will it affect our processing of your personal data based on other appropriate legitimacy.
5、 Protection of personal information of minors
The products and services provided by Langmu are mainly for adults. If you are a minor under 14 years of age, before using our products and / or services, you should read this guide accompanied by your guardian, and ensure that you have obtained the consent of your guardian before using our services and provide us with your information. We will focus on protecting the personal information of minors in accordance with relevant national laws and regulations.
If your guardian does not agree that you use our services or provide us with information in accordance with these guidelines, please stop using our services immediately and notify us in time.
For the collection of personal information of minors with the consent of parents or legal guardians, we will only use or publicly disclose this information if permitted by law, expressly agreed by parents or guardians or necessary to protect minors.
If you are the guardian of a minor, please contact us in time if you have any questions about the use of our services or the user information provided to us. We will protect the confidentiality and security of minor user information in accordance with relevant national laws and regulations and the provisions of these guidelines. If we find that we have collected the personal information of minors without the prior consent of verifiable parents or legal guardians, we will try to delete the relevant data as soon as possible.
6、 How does Langmu retain and protect your personal data
In principle, the personal information we collect and generate in the people's Republic of China will be stored in the people's Republic of China. In principle, the personal information we collect and generate in the people's Republic of China will be stored in the people's Republic of China.
Langmu attaches importance to the security of personal data. We will retain your personal data for the period required for the purposes described in this policy, unless the retention period needs to be extended or permitted by law. The storage period of data may be different based on different scenarios and products and services.
Langmu will not be responsible for the security omission caused by the third party accessing your personal information due to your failure to maintain the privacy of your personal information. Notwithstanding the above provisions, if any other user of the Internet uses your account without authorization or any other security vulnerability occurs, you should notify us immediately. Your assistance will help us protect the privacy of your personal information.
7、 Third party providers and their services
To ensure a smooth browsing experience, you may receive content or web links from third parties outside Langmu and its partners (hereinafter referred to as "third parties"). Langmu has no control over such third parties. You can choose whether to access links, content, products and services provided by third parties.
Langmu cannot control the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Before submitting personal information to third parties, please refer to the privacy protection policies of these third parties.
8、 How is this policy updated
Langmu reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will publish the latest version of our privacy policy here.
For Huawei's statement on device management services and privacy, click to view it
Last updated: May 2022
The personal information protection law of the people's Republic of China came into force on November 1, 2021
Article 16 a personal information processor shall not refuse to provide products or services on the grounds that an individual does not agree to process his personal information or withdraws his consent; The processing of personal information is necessary for the provision of products or services.
The personal information protection law of the people's Republic of China came into force on November 1, 2021
Article 28 sensitive personal information refers to personal information that, once leaked or illegally used, is likely to infringe upon the human dignity of natural persons or endanger the safety of persons and property, including biometrics, religious beliefs, specific identity, medical health, financial accounts, whereabouts and other information, as well as the personal information of minors under the age of 14.
Only when there is a specific purpose and sufficient necessity, and strict protective measures are taken, can personal information processors deal with sensitive personal information.
Article 29 the handling of sensitive personal information shall be subject to the individual's separate consent.